Refund policy

If you change your mind, contact us within 7 days of delivery to arrange a return. Items must be unworn and in their original condition and packaging. Return shipping costs are the customer's responsibility. Once we receive and inspect the item, we'll refund the item price to your original payment method (original shipping charges are not refunded). Damaged or wrong items: contact support@shopureva.com within 24 hours of delivery with clear photos of the item and packaging. Refunds for damaged items are issued only after our review and approval, and we may ask for the item to be returned to us before refunding. Once approved, we'll issue a refund or send a replacement.